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We do understand that it is sometimes necessary and unavoidable to have to cancel an Order. However, due to the personalization of our products, cancellations are subject to a cancellation fee of 50% of the purchase price, or $25,whichever is GREATER. The amount of the cancellation fee may also depend on the amount of work that has already been done to your Order and will be determined by Birth-Cards in its sole discretion. You can also reduce the quantity of cards that you ordered after the order has been placed; however, a charge of 50% of the amount being cancelled, or $25, whichever is greater will be assessed. If your Net Credit due for the reduced quantity is less than $15, you will be entitled to the credit in additional products or services, but we will NOT issue a credit to your credit card or a refund check.
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